Better questions. Clearer choices.
Simple advice for teams that protect valuable cargo, routes and sites.
Q&AA good assessment considers the cargo, route, people, service providers and response plan.
- Map the full trip and every handover point.
- Find usual stops, delays and route changes.
- Confirm the responsibilities of drivers and service providers.
- Name the people who verify an alert and send help.
- Give each action an owner and a review date.
Live location only helps when the team knows the planned route, what may point to a risk and what to do next.
- Agree on routes, stops and travel times.
- Verify device alerts with the driver and the client.
- Separate a device fault from a real threat.
- Write down when to call or send help.
- Measure how fast alerts are verified and closed.
A security company should show proof for the service and the area where it will work.
- Which company will sign the contract?
- Which company and staff licences apply?
- What work and which countries does the insurance cover?
- Which teams are owned, partnered or hired from others?
- How will business and personal data be kept safe?
- What response times, reports and duties are agreed?
Keep it short and clear, and test it before an incident happens.
- List the warnings that open an incident.
- Name the main decision maker and a backup.
- Use one agreed channel for updates.
- Record evidence, actions and handovers.
- Review the incident and improve the plan.
These guides give general advice. They are not legal advice, a live threat assessment or a full security review for your business.
Ask us the six questions
Before work starts, we answer each one for your route or site, in writing.